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Konkurs je istekao.

Business Support Systems Specialist - Billing

Telenor Common Operation

Beograd

16.03.2019.

ugovor puno radno vreme dostupno osobama sa invaliditetom

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Business Support Systems Specialist - Billing

Belgrade

This is back-office operations job in Core and Customer Facing IT Applications Operations area. Back office operation job includes among other activities participation in incident management, process oriented cross-functional work, quality improvement, customer complaint handling.

Main responsibilities:

  • Maintain availability of Billing Systems
  • Execute and coordinate preventive and corrective maintenance tasks
  • Execute all operational tasks (administration, configuration, reporting, monitoring)
  • Customization of BSS/BA interfaces
  • Responsible for design, implementation and testing of new services and features
  • Ensure the highest security level of Business Support Systems and interfaces
  • Participate in development of strategies, recommendations, methodologies of BSS and services; short term planning of upgrades and capacity expansions
  • Co-operate with other parts of the organization on process oriented cross-functional work
  • Take role in implementation of processes, procedures, methods and tools used within Area and Department; maintain and create operational documentation
  • Responsible for continuous improvement of Business Support Systems quality
  • Support CNOC team; participate in on-call service
  • Reporting to Group Manager/Head of Core and Customer Facing IT Applications Operations about all jobs, activities, operational problems and concerns related to work

Requirements

  • Experience with Oracle DB, SQL is a plus
  • Experience with Ericsson CBiO is an advantage but not required

What we offer:

  • 25 days paid holiday leave per annum
  • Laptop, mobile phone and tariff package in line with company policy
  • Private pension and health insurance
  • Recreation or health program
  • In-house training and development programs
  • Participation in annual bonus system
  • Cross-border working opportunity in a collaborative team
  • Dynamic environment which allows to freely express opinions, ideas and inspire new ways of doing things
  • Competitive terms and conditions
  • Flexible working hours

Deadline for applications: 16.03.2019.

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