Consumer Renewal and Retention Officer
Belgrade
Summary:
- Performing sales activities through telephone calling related to consumer customers in order to renew their contracts and/or retain them, sell new products and services.
- Achieving and/or overachieving set targets in sales and efficiency.
Responsibilities:
- Performing sales activities through telephone calling related to:
- Telenor customers in order to renew their contracts and/or retain them.
- Cross-sell and upsell activities, educating customers on new products and services.
- Calling new customers and offering Telenor services.
- Achieving sales and efficiency targets related to specific activity on monthly level.
- Handing sales related customers requests through applications and written correspondence.
Key qualifications:
- Minimum High school degree
- Good communication and presentation skills
- Sales and negotiation mindset
- Fluency in English
- Computer skills (MS Office package)
- Experience in business correspondence and communication is an advantage
Joining our team will bring you various benefits:
- You will be working in comfortable and functionally equipped working space, which fully supports work of the Telesales agents
- Relaxation zones for employees with Sony PlayStation, Table football and social zones
- Attractive salary package including benefits such as company phone and number with unlimited internet and annual health check
- Friendly and dynamic team who will support you from the beginning
- Working experience in our Telesales team is a good starting point for continuing career development in Telenor.
This position is through outsourcing agency.
Please apply by 29.10.2018.
Yettel je novi tehnološki i telekomunikacioni brend PPF Telekom Grupe, predstavljen 2022. godine u Bugarskoj, Mađarskoj i Srbiji. Pružamo digitalne usluge i povezanost, sa fokusom na korisnike i jednostavnom misijom: pomoći im da pronađu svoj balans. Imamo skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovali smo pod imenom Telenor Srbija. Prisutni smo na tržištu od 2006. godine i trenutno zapošljavamo više od 1800 ljudi. Za one koji tek započinju svoju karijeru, tokom cele godine ... Saznajte više
Iskustva zaposlenih
"Odabrao sam Yettel kako bih se upoznao sa radom korporacije. Zanimalo me je kako funkcioniše komunikacija i rad u tako velikom sistemu. Najviše me je iznenadila posvećenost ljudi u timu da mi na najbolji ... " Pročitajte celo iskustvo
Beneficije
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- WELLNESS
- SPORT I REKREACIJA
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- DODATNI SLOBODNI DANI
- FLEKSIBILNO RADNO VREME
- NAGRADE, BONUSI, POKLONI
- OBEZBEĐENA OPREMA ZA RAD
- PORODICA I RODITELJSTVO
- OBUKE, KONFERENCIJE
- HRANA I PIĆE
- OTKUP OPREME
- RAD OD KUĆE
- DRUŠTVENA ODGOVORNOST