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Consumer Renewal and Retention Officer

Belgrade

Resposibilities:

  • Performing sales activities through telephone calling related to:
    • Telenor consumer customers in order to renew their contracts and/or retain them
    • Cross-sell and upsell activities, educating customers on new products and services
    • Calling new customers and offering Telenor services
  • Achieving sales and efficiency targets related to specific activity on monthly level
  • Handing sales related customers requests through applications and written correspondence

Requirements:

  • High school, College degree
  • Excellent communication and presentation skills
  • Excellent negotiating and sales skills
  • Knowledge of business correspondence and communication
  • Computer literacy
  • Excellent knowledge of English language

We offer:

  • Working in top class office in Belgrade
  • Dynamic and positive team spirit
  • On job education and development

Please note the position is through outsourcing agency.

Please apply by 17.02.2019.

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