Contact Centre and Sales Officer – Telenor Banka
Belgrade
Responsibilities:
- Answering incoming calls and help existing and potential clients with all bank related requirements
- Communicating with customers via live chat, social media and email
- Creating customers' interest for Telenor banka services and products
- Offering and selling Telenor banka services and products through incoming and outgoing calls and written communication
- Delivering extraordinary customer experience through great quality and professional communication
- Educating customers about bank services and products, internet and mobile banking applications etc
- Meeting personal sales goals and targets related to the level of service
- Blocking debit/credit cards, customer's applications and performing all needed changes of customer’s data and products through the system
- Retention of customers who require contract termination
- Keeping records of incoming and outgoing calls and activities within customers' profile, in accordance with the reasons of contact
Requirements:
- Minimum high school degree
- Excellent verbal and written capabilities
- Fluency in English
- Sales-minded work approach
- Willing to learn and improve capabilities
We offer:
- Working in a dynamic environment allows to freely express opinions, ideas and inspire new ways of doing things
- Competitive terms and conditions
Employment for a limited period of time (one year).
Please apply by 16.12.2018.
Yettel je novi tehnološki i telekomunikacioni brend PPF Telekom Grupe, predstavljen 2022. godine u Bugarskoj, Mađarskoj i Srbiji. Pružamo digitalne usluge i povezanost, sa fokusom na korisnike i jednostavnom misijom: pomoći im da pronađu svoj balans. Imamo skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovali smo pod imenom Telenor Srbija. Prisutni smo na tržištu od 2006. godine i trenutno zapošljavamo više od 1800 ljudi. Za one koji tek započinju svoju karijeru, tokom cele godine ... Saznajte više
Iskustva zaposlenih
"Odabrao sam Yettel kako bih se upoznao sa radom korporacije. Zanimalo me je kako funkcioniše komunikacija i rad u tako velikom sistemu. Najviše me je iznenadila posvećenost ljudi u timu da mi na najbolji ... " Pročitajte celo iskustvo
Beneficije
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- WELLNESS
- SPORT I REKREACIJA
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- DODATNI SLOBODNI DANI
- FLEKSIBILNO RADNO VREME
- NAGRADE, BONUSI, POKLONI
- OBEZBEĐENA OPREMA ZA RAD
- PORODICA I RODITELJSTVO
- OBUKE, KONFERENCIJE
- HRANA I PIĆE
- OTKUP OPREME
- RAD OD KUĆE
- DRUŠTVENA ODGOVORNOST