Trizma is a dynamic Business Process Service Provider, operating in South East Europe, offering to its global customers the next generation of outsourcing services.
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Customer Experience Representative for Cryptocurrency
Job duties/ responsibilities:
- Answering phone calls
- Responding to client’s inquiries
- Resolving support tickets
- Recording customer interactions and profile/account changes
- Providing assistance to other team members
- Reporting most repetitive cases to superiors
- Handling chat sessions
- Escalating cases to other departments when needed
Requirements:
- Excellent knowledge of English language (written and verbal) – C2 level
- Good organizational skills
- Ability of proper business communication with colleagues
- Ability to empathize
- Very precise, thoughtful and responsible towards their assignment
- High school diploma or equivalent
- Tech savvy
Trizma is offering:
- Long term employment opportunity
- Dynamic and responsible position
- Chance for a professional and personal development
- Advancement opportunity
Deadline for applications: until fulfilled
Pozdrav od Mplus Serbia tima! Mplus grupa oformljena je od strane evropskih lidera u okviru Business Proces Outsourcing (BPO) industrije. Samim tim, dugogodišnje lokalno poznata Trizma se priključila istoj. Naša mreža okupila je preko poznavaoce preko 30 jezika i saradnike u preko 56 zemalja. Negujemo radnu atmosfteru gde svako može da pokaže ideje i razvija se u smeru svoje vizije. Verujemo u vrednost raznolikosti, kao i učenje kroz deljenje iskustava. Ukoliko govorite i jezike kao što su: engleski, ... Saznajte više
Iskustva zaposlenih
"Trenutno sam na poziciji kontakt centar menažera, a počela od korisničke podrške pre malo više od 10 godina.
Mplus mi je kroz godine dao prostora za razvoj karijere, to je ono što motiviše mene i ... " Pročitajte celo iskustvo
Beneficije
- OBUKE, KONFERENCIJE
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- KOMPANIJSKI POPUSTI
- PORODICA I RODITELJSTVO
- NAGRADE, BONUSI, POKLONI
- TIMSKA DRUŽENJA
- ZDRAVLJE