CUSTOMER RELATIONS COORDINATOR
Locations: Belgrade, Simanovci
Job descriptions:
- Keeping the direct contact with the clients regarding orders and deliveries of finished goods
- Check / analyze orders received by EDI, fax, email or by other means and communicate them to Production Planner
- Control enter / exist of the finished goods and make the necessary adjustments in the informatics system
- Deals with customer’s extra orders, urgent delivery requests. Coordinates customer's claims treatment process including products return coordination (reverse logistics), actions plans progress and customer feedback
- Fulfill the documents related with the expedition process
- Keep a permanent contact with the clients assuring that all their orders are delivered at the right time, quantity and quality
- Prepare orders for the warehouse, expedition orders and pick list
- Take care of the special orders, emergency cases of the clients
- Controlling of sales depending on the section of wire, clients or missing wire
- Issue reports regarding sales and forecasts on daily, weekly, monthly basis
- Participate in all company improvement plans, defining goals and ensuring targets, taking immediate actions in case of deviations
- Customer satisfaction follow-up on logistics terms
- Present the conclusions of inventory of stocks, obsoletes, finished goods and consignment stock on clients
Education: high school / university degree
Experience: Minimum 2 years in a similar position
Abilities:
- Good PC skills
- Good Knowledge in English
- Good communication skills
- Result oriented, precise and accurate, well organized
Transport and meal are provided by Coficab.
Please send your CV in English.
Only the short-listed candidates shall be contacted.
Deadline for applications: 04.07.2018.
COFICAB SERBIA
COFICAB je svetski lider u dizajnu, proizvodnji i prodaji električnih žica i kablova za automobilsku industriju, kućne aparate, medicinske i industrijske primene. COFICAB GRUPA COFICAB, koji je član Elloumi Grupe, osnovan je 1992. godine, u Tunisu. Danas je prisutan na 26 lokacija- u Srbiji, Tunisu, Portugalu, Maroku, Nemačkoj, Rumuniji, Sjedinjenim Američkim Državama, Meksiku, Makedoniji, Kini, Hondurasu; i broji 5500 zaposlenih, širom sveta. COFICAB ima širok portfolio proizvoda, koji uključuje ... Saznajte više
Iskustva zaposlenih
""Veoma mi je bitno kakvo je radno okruženje i još važnije da postoji timski duh i ogromna količina pozitivne energije. Sve to sam pronašao u COFICAB-u. Uvek imam nekoga na koga mogu da se oslonim i ko ... " Pročitajte celo iskustvo
Beneficije
- PORODICA I RODITELJSTVO
- ZDRAVLJE
- OBUKE, KONFERENCIJE
- TIMSKA DRUŽENJA
- NAGRADE, BONUSI, POKLONI
- HRANA I PIĆE
- ORGANIZOVAN PREVOZ
- PROGRAM MENTORSTVA