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Konkurs je istekao.

Customer Service Representative

SuperHosting

Beograd

05.03.2019.

ugovor puno radno vreme

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International Web Hosting Company is looking to hire talented people for a regional expansion

SuperHosting.RS is recruiting new team members for their local office in Belgrade.

If you are looking for professional development in the IT industry, do not miss the following lines:

We offer an exciting challenge in a dynamic business field! With us you can benefit from professional development as every day you will learn something new. We offer company training and an attractive remuneration.

Customer Service Representative

Belgrade

Our requirements:

  • Completed secondary education;
  • Computer literacy;
  • Knowledge of the main FTP clients and web browsers;
  • Skills for communicating with customers;
  • Desire for successful professional development and teamwork;
  • Readiness for shift work;
  • Proficient knowledge of English - oral and written.

You will be one step ahead of the other candidates if:

  • You have knowledge of the basic internet protocols as well as PHP, MySQL, HTML;
  • You can work with Linux;
  • You have previous experience with providing customer support via email, chat or telephone;
  • You have previous sales experience with web services, software products or hardware;
  • Experience at a similar position is also a plus.

Your Responsibilities:

  • Communicating with customers via phone, chat, ticket system;
  • Operating with internal systems;
  • Identifying and addressing customers’ needs to achieve satisfaction;
  • Building sustainable relationships and trust with customer accounts through open and interactive communication;
  • Providing accurate, valid and complete support by using the right methods/tools;
  • Following communication procedures, guidelines and policies;
  • Generating sales leads;
  • Taking the extra mile to engage customers.

As a Bonus You Get:

  • Access to a fully equipped kitchen;
  • Unlimited consumption of: coffee, tea, water, cookies, candies;
  • Office location in the heart of the city;
  • Regular teambuilding activities.

If this opportunity sounds appealing to you, you can send your CV electronically.

Do not miss checking your email regularly. If we decide that you are the talent we are looking for, you will be invited at the second stage of our selection procedure which will take place in SuperHosting's office.

Deadline for applications: 05.03.2019.

    Konkurs je istekao.

    SuperHosting

    • Knez MIhailova 33, Beograd, Srbija
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