Viselio is an early-stage travel start-up headquartered in Switzerland. Our vision is to build a digital platform to help our customers obtain travel visa online, securely and efficiently. In order to support our future growth in the DACH region, we are currently recruiting an enthusiastic and passionate
Customer Service Officer
(German language)
Belgrade
Your responsibilities:
As a Customer Support Officer at Viselio you are responsible for the interaction with our German speaking clients in Switzerland, Austria and Germany. You advise our customers on their visa requirements and guide them through the application process. You solve any irregularities swiftly and in a friendly manner. With your competent and friendly service, you will ensure that our customers have a pleasant and trouble-free experience obtaining their visas.
You bring:
- Excellent writing and communication skills
- The ability grasp problems quickly and to come up with a great solution
- A strong self-cautious personality with a “can do attitude”
- Great analytical skills, a sense for structures and processes with a passion for details
- Good ICT knowhow and passionate about digital technology
- Previous experience in a start-up environment (desired)
And finally
- Patience, grace and a great sense of humour
What are the requirements?
- Fluency in German (min. B2)
- Fluency in English (company language), French desired
Why Viselio?
We offer:
- Dynamic, friendly and international working environment
- Modern and cozy downtown office
- Competitive salary and benefits
- Health insurance
- Possibility to travel abroad
- Professional and personal development
- Team buildings, conferences and events
This is your chance to be part of young and passionate team. Let us revolutionize a whole industry together!
Starting date: ASAP
If you think we are a fit, then please submit your CV together with references electronically. We are looking forward to meet you!
Deadline for applications: 28.02.2018.
Viselio
viselio.com is an early-stage travel start-up headquartered in Switzerland. Our vision is to build a global digital platform to help our customers obtain travel visa online, securely and efficiently.
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