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Konkurs je istekao.

Fibre Design Team Leader

Hyperoptic Ltd

Beograd

28.02.2019.

ugovor puno radno vreme

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Fibre Design Team Leader

Belgrade

Hyperoptic is the largest 1 Gig residential broadband provider in the UK. Over the past 5 years we’ve grown from a small team of people with a simple idea, to a larger group of people executing the idea with a simple focus – efficiently bringing 1 Gig broadband to urban areas across the UK.

As we continue to evolve our strategy we are looking for people who believe in responsibility, intelligence, zeal, and excellence. If you’re looking for an exciting challenge that is rewarding and enjoyable then read on….

The mission

Hyperoptic is more than just an internet service provider; it also installs its own fibre infrastructure into multi-occupancy buildings, bringing the UK’s fastest internet speeds to users. Your mission will be to lead a team of Fibre Planners in delivery of network designs to support Hyperoptic’s strategic network rollout. You will take responsibility for delivering weekly workloads and maintaining SLAs for Network Planning into the rest of the business. You will provide reporting on progression of workloads. Carry-out 1-1 with direct reports and complete their KPI’s and objective targets in alignment to the business targets. The Team Leader will play a pivotal role in ensuring quality of output from team members and identifying individual training and development requirements.

Reporting Line

Reporting to Fibre Design Team Manager.

Responsibilities and duties will include:

  • To deliver and prioritise all work FIT Network Planning alongside other Team leaders and Managers
  • Ensure team members deliver in line with key KPIs, specifically, job pack creation, build report analysis, and ticket closure
  • Tracking delivery performance for your selected area and providing the required documents on delivery success
  • Review work of individual planners and ensure it meets quality requirements
  • Ensuring your team have issued all the required job packs for all relevant tasks using the systems
  • Making sure all Jobs are issued in agreed notice period and in priority order
  • Pro-actively make alterations in line with prioritisation and live events in the field
  • High levels of communication within the FIT management team
  • Ensuring resource requirements are highlighted based upon increased WIP and performance within your managed area
  • Review site splitting with your team and report on your findings
  • Act as a senior escalation point for urgent deliverables within your department
  • Hold regular 1-1’s with your team members, identify development requirements as well as highlighting and rewarding quality performance
  • Pro-actively seeks ways to ‘Do Things Better’
  • Working closely with various internal stakeholders and attend process improvement meetings/discussions.

Candidate profile

  • University Degree
  • Fibre Network Planning Experience
  • Team leadership experience
  • Proven problem-solving abilities
  • Management reporting and progress tracking
  • Knowledge of GPON
  • Knowledge of FTTH
  • Interest in ISP and Internet Technology
  • Proactive approach with an ability to self-manage/work independently
  • Proven experience working to deadlines and under pressure
  • Intermediate excel skills needed (V-look up, filters, pivot tables)
  • Excellent to Good English Verbal and Written Skills

Hyper Standard: RIZE Values

Value

Responsibility

Intelligence

Zeal

Excellence

Principle

Make sure we act on our commitments

Use your brain at every opportunity

Demonstrate passionate determination

Quality separates us from the competition

Behaviour

Take ownership until what we've said will happen to customers, stakeholders or colleagues actually happens

Overcome challenges, ask questions & consider alternatives.

Go above and beyond to make things happen

Double check work & don’t make the same mistake twice

The role will be based in Belgrade. The successful candidate will be offered a monthly salary and participation in a company incentive scheme.

If this role is of interest and you believe you’ve got what it takes to be a part of a fast-paced and energetic business, we’d love to hear from you.

Deadline for applications: 28.02.2019. 

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    Konkurs je istekao.

    Hyperoptic Ltd

    We’re Hyperoptic, and we’re building a hyperfast full fibre broadband network in the UK. Our teams are located across the UK and Belgrade, Serbia    From our skilled engineers to our award-winning customer service agents, everyone has an important role to play in making the fibre magic happen. We have the ambition, the tenacity, and the talent to keep leading the way for others to follow. Going beyond the expected Whatever we’re doing – whether we’re liaising with property professionals, ... Saznajte više

    Iskustva zaposlenih

    "There is never a dull moment in customer support! A typical day involves lots of multitasking: from assisting our customers over the phone or online to helping each other out or collaborating on ideas ... " Pročitajte celo iskustvo

    Beneficije

    • ADDITIONAL DAYS OFF
    • HYBRID WORK MODEL
    • FAMILY & PARENTHOOD
    • COMPANY DISCOUNT
    • TRAININGS, COURSES, CONFERENCES
    • AWARDS, BONUSES, GIFTS
    • PRIVATE HEALTH INSURANCE
    • WORK EQUIPMENT PROVIDED
    • FOOD AND DRINKS
    • WELLNESS
    • EDUCATION, PROFESSIONAL DEVELOPMENT
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