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Konkurs je istekao.

Junior Service Desk Specialist

Telenor Common Operation

Beograd

03.05.2019.

ugovor puno radno vreme dostupno osobama sa invaliditetom

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Junior Service Desk Specialist

We are looking for a Junior Service Desk Specialist located in Belgrade, Serbia for a definite period of time, from May 2019 till the end of December 2019, on a Fixed-term contract.

Main Responsibilities:

  • Receiving, dispatching and resolving service request tickets and handling incoming calls
  • Managing users accounts in active directory and other enterprise systems
  • Providing end user IT support for hardware and software related issues
  • Centralized image deployment of end user workstations
  • Collaborating with other IT Infrastructure teams in order to provide better user support
  • Requires field work to provide shop, sales and technical facilities support
  • Requires some off-shift and weekend work with rotating on call coverage
  • Maintaining high level of user satisfaction

Requirements:

  • Good knowledge of client operating systems and system software
  • High school degree
  • Knowledge of hardware maintenance
  • Motivated to learn new skills
  • Good communication skills
  • Fluent in English (both written and verbal)
  • Ability to work in an international team
  • Ability to initiate and drive improvement and change
  • Driving licence: B category

What we offer:

  • 25 days paid holiday leave per annum
  • Laptop,mobile phone and tariff package in line with company policy
  • Private pension and health  insurance
  • Recreation or health program
  • In-house training and development programs
  • Participation in annual bonus system
  • Cross-border working opportunity in a collaborative team
  • Dynamic environment which allows to freely express opinions, ideas and inspire new ways of doing things
  • Competitive terms and conditions
  • Flexible working possibility

Please submit your CV in English language by 03.05.2019.

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