Betagy LTD raspisuje oglas za poziciju NOC Team Lead. Za obavljanje ovog posla neophodno je dobro poznavanje jezika na kojem je oglas napisan. Ukoliko tekst oglasa ne razumete u potpunosti, savetujemo vam da razmislite da li je ovo pravi posao za vas.


NOC Team Lead

Job description

We are looking for a NOC Team Lead that will be a hands-on functional leader. Responsible for ensuring that our network, data and application environments run at peak performance by detecting and acting on all exceptions and anomalies. You will work cross-functionally with every engineering team at Betagy, ensuring we design and instrument tools and integrations that are of value from day one, driving towards simplicity and ultimately reliability.

We are an IT company setup by veterans in the iGaming industry. With years of experience behind us, we take pride in being an innovative company with big ideas. Our platform and expertise is a guarantee to be a perfect B2B provider for all operation needs: from player’s experience to regulatory requirements and anything in between.

Primary Duties and Responsibilities:

  • Monitor production applications, servers and network using a combination of monitoring tools to ensure high availability
  • Work with delivery teams to configure & integrate system alerts to our centralized ticket repository
  • Establish and maintain a data-driven team culture
  • You will be responsible for the team and ensuring that they are focused on the appropriate tasks.
  • We operate in an extremely fast-paced environment so the ability to prioritize quickly and write/follow processes and procedures will be required.
  • Troubleshooting, diagnosing and improving monitoring solutions we are using
  • Improve infrastructure, processes and toolsets by engaging with other IT projects and professionals to eliminate barriers and lead toward best practices.
  • Our product needs to be available 24/7 so schedule flexibility in this role will be needed to ensure our customers can always have access to a world-class gaming experience
  • Together with the engineering team, identify critical parts of the system and ways to mitigate a potential problem when the need arises.
  • Be responsible of creating and maintaining a knowledgebase system for faster onboarding and mentoring of NOC technicians.

Knowledge, Skills and Experience Requirements:

  • Experience in supervisory role, previous experience in the gaming industry will be considered highly advantageous.
  • Strong working knowledge of Windows, SQL Server, Web and cloud technologies
  • Proven ability to collaborate and build strong relationships with teams and clients, especially at the executive-sponsor level
  • Excellent analysis, problem-solving, communication and documentation skills
  • Minimum 4 - 6 years’ experience with best practices in IT management, Incident Management and Problem Management
  • Ability to challenge information if the response does not fit the situation
  • Passion for cloud centralization, automation & microservices
  • Demonstrating the ability to make metric and data driven decisions
  • Ability and confidence to act with decisiveness on critical decisions
  • Excellent written and spoken English


  • BS degree in Computer Science, Information Systems preferred or equivalent experience in related field

Why work with us?

You will be part of an international team, contributing to steady Company growth and your professional development as well. We offer an exciting and challenging work environment, competitive pay and benefits package. Bearing in mind that today's technology develops with the speed of light, and that every day brings some new challenge, we are in constant pursuit of knowledge and development. We use knowledge that we have adopted to improve our product, and everything that others consider impossible, we see as another challenge and opportunity to discover the limits of our knowledge and abilities – if you want to be a part of this dedicated team, you’ve come to the right place!

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We are an IT company setup by veterans in the iGaming industry. With years of experience behind us, we take pride in being an innovative company with big ideas. Our platform and expertise are a guarantee to be a perfect B2B provider for all operation needs: from player’s experience to regulatory requirements ... Pogledaj više.


  • international experience
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