Quality Control Officer
(Market Research)
Belgrade, Serbia
Company Profile
Field Scope International is the innovative and energetic respondent recruitment and fielding agency based with offices in UK (London), USA (New York), Serbia (Belgrade), Bulgaria (Sofia).
We aim to offer high quality fieldwork delivered at market leading prices, with seamless coverage on an adhoc or continuous project basis in the following markets UK/ Germany/ France/ Spain/ Italy/ US/ Serbia/ Bosnia/ Slovenia/ Macedonia/ Ukraine/ Montenegro/ Lithuania/ Poland/ Czech Republic/ Slovakia/ Russia/ Bulgaria/ Romania/ Hungary/ Croatia/ Latvia/ Estonia/Bulgaria.
We are looking for energetic, enthusiastic, self-driven Quality Control Officers that are keen to develop their career in a fast-growing market research company. The job vacancy is for our office in Belgrade, Serbia.
As a Quality Control Officer, your responsibilities include:
- Responsibility for controlling the quality of the work performed, internal processes and procedures, and internal trainings
- Directing objectives to maximize profitability
- Writing management/technical reports and internal process
- Creating SOPs and ensuring their implementation within the organization:
- Investigating and setting standards for internal quality
- Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
- Working with operating staff to establish procedures, standards, systems
- Supervising operations whilst utilizing management tools
- Acting as a catalyst for change and improvement in performance/quality
- Performing quality assurance and quality control on projects
- Recording, analyzing and distributing statistical information
- Monitoring performance
- Creating documents for both internal and external use
- Ensuring all employees are properly certified and eligible to conduct market research activities
- Overseeing company’s certification processes (MRS, ISO, GDPR, pharmacovigilance)
- Keeping up to date with current Market Research standards and QC procedures
Candidate requirements:
- University degree, preferably in field of quality control, project management, business or other relevant fields
- Minimum 2 years prior work experience on same or similar positions
- Good verbal and written language skills for English - Equivalent to C1 (required)
- Some knowledge of market research is essential, but not required as full training will be provided
Working Hours: 10am to 6pm
Salary: To be discussed during interview
If you consider yourself appropriate for this position, please send your CV electronically.
Deadline for applications: 24.05.2018.
Please note that only shortlisted candidates will be invited for an interview.
Field Scope Int d.o.o Beograd
Field Scope International started as a fielding agency with the headquarters in London. Over the last few years, we evolved into an international corporation with offices in different markets. We deliver fieldwork recruiting services within the Market Research industry in Healthcare, B2B and Consumer sectors across the globe. Our offices are located in London, New York, Belgrade and Sofia, with over 20 multilingual and experienced project managers and recruiters. Covering Western, Central, Eastern…
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