Telenor, digi, dtac, Grameenphone and Canal Digital are all part of Telenor Group. Together, we connect around 200 million people worldwide through digital experiences. Our 33,000 employees across the world provide people with the ability to connect with what they care about, at all times and in all places.
Revenue Assurance Agent ensures the quality of acquisition by assessing legal entities and individuals credit rating when they enter the network. During the subsequent customer lifecycle, the Agent monitors and prevents above-average consumption, carries out billing campaigns to reduce outstanding debts and applies control mechanisms with a view to ensuring high-quality and healthy income. If necessary, the Agent implements specific post-sales activities.
Revenue Assurance Representative
Subotica
Responsibilities:
- Contacts customers regarding their outstanding debt and ways of settling such debt
- Works and interacts with colleagues and customers to prevent or reduce uncollectible debt
- Assesses the credit rating of legal entities and individuals through a defined process
- Applies control mechanisms aiming at prevention of potential abuse by both employees and customers
- Approves and controls the settling of all monthly receivables due
- Processes customer requests in accordance with the defined deadlines
- Actively contributes to the improvement of the team’s work processes and procedures
Requirements:
- Minimum high school or college education
- Work experience in the field of debt collection and/or customer care is preferred
- Experience with Microsoft Office applications (especially Excel)
- Good communication and negotiation skills
- Good understanding of general business rules
- Analytical thinker and detail-oriented
- English language – intermediate level as minimum requirement
This position is through outsourcing agency.
Please apply by 29.05.2018.
Yettel je novi tehnološki i telekomunikacioni brend PPF Telekom Grupe, predstavljen 2022. godine u Bugarskoj, Mađarskoj i Srbiji. Pružamo digitalne usluge i povezanost, sa fokusom na korisnike i jednostavnom misijom: pomoći im da pronađu svoj balans. Imamo skoro tri miliona korisnika u Srbiji i do marta 2022. godine poslovali smo pod imenom Telenor Srbija. Prisutni smo na tržištu od 2006. godine i trenutno zapošljavamo više od 1800 ljudi. Za one koji tek započinju svoju karijeru, tokom cele godine ... Saznajte više
Iskustva zaposlenih
"Odabrao sam Yettel kako bih se upoznao sa radom korporacije. Zanimalo me je kako funkcioniše komunikacija i rad u tako velikom sistemu. Najviše me je iznenadila posvećenost ljudi u timu da mi na najbolji ... " Pročitajte celo iskustvo
Beneficije
- EDUKACIJA, PROFESIONALNI RAZVOJ
- ZABAVNI SADRŽAJ
- WELLNESS
- SPORT I REKREACIJA
- DOBROVOLJNO ZDRAVSTVENO OSIGURANJE
- DODATNI SLOBODNI DANI
- FLEKSIBILNO RADNO VREME
- NAGRADE, BONUSI, POKLONI
- OBEZBEĐENA OPREMA ZA RAD
- PORODICA I RODITELJSTVO
- OBUKE, KONFERENCIJE
- HRANA I PIĆE
- OTKUP OPREME
- RAD OD KUĆE
- DRUŠTVENA ODGOVORNOST