We are looking for
Team Leader for Support Department
in an exciting and dynamic environment based in our newly established office in Belgrade (Airport City)
Responsibilities
- Participate in establishing new department
- Build support team
- Train and develop staff
- Supervise and coordinate the activities between 6 to 10 employees
- Develop efficient work methods and procedures
- Provide ideas and solutions to managers
- Ensure a high level of motivation and productivity of employees
- Monitor and review the progress of agents performance
- Create reports on a daily, weekly and monthly basis
- Additional daily duties per request
Skills
- Fluent in English with excellent written and oral communication
- PC literate (Word, Excel, Outlook, Internet)
- Minimum high school diploma
- Previous team leader/supervisory experience is a must
- Experience in a call centre is a must
- Excellent organization and communication skills
- Previous working experience in online companies is a plus
- Time management skills
- Able to plan and prioritize workload
- Capable of working under pressure in a fast paced environment
- Problem-solving and negotiation skills
- Excellent leadership and motivation skills
We are offering you…
- Vibrant, friendly and dynamic young team
- Great working conditions within motivating international environment
- Steady and regular payment
- Professional and personal growth
- Team building and company parties
If you believe you have what it takes, please send your CV electronically. Only short listed candidates will be contacted.
Deadline for applications: 27.05.2018.
Comunico88 d.o.o.
We are a growing company focused on customer acquisition solutions. We help our clients to find new customers and increase their business in over 30 countries. Services that we provide: - Outsourcing Call centers services - Media buying and selling - PPC advertising - Affiliate networking Powered by a next-generation technology platform, we have generated millions of dollars in recurring revenue for our partners, and we continue to aim higher. To that end, we organize and coordinate digital media…
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