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Konkurs je istekao.

Team Leader for Support Department

Global Media Box d.o.o.

Beograd

27.05.2018.

ugovor puno radno vreme

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We are looking for

Team Leader for Support Department

in an exciting and dynamic environment based in our newly established office in Belgrade (Airport City) 

Responsibilities

  • Participate in establishing new department
  • Build support team
  • Train and develop staff
  • Supervise and coordinate the activities between 6 to 10 employees
  • Develop efficient work methods and procedures
  • Provide ideas and solutions to managers
  • Ensure a high level of motivation and productivity of employees
  • Monitor and review the progress of agents performance
  • Create reports on a daily, weekly and monthly basis
  • Additional daily duties per request

Skills

  • Fluent in English with excellent written and oral communication
  • PC literate (Word, Excel, Outlook, Internet)
  • Minimum high school diploma
  • Previous team leader/supervisory experience is a must
  • Experience in a call centre is a must
  • Excellent organization and communication skills
  • Previous working experience in online companies is a plus
  • Time management skills
  • Able to plan and prioritize workload
  • Capable of working under pressure in a fast paced environment
  • Problem-solving and negotiation skills
  • Excellent leadership and motivation skills

We are offering you…

  • Vibrant, friendly and dynamic young team
  • Great working conditions within motivating international environment
  • Steady and regular payment
  • Professional and personal growth
  • Team building and company parties

If you believe you have what it takes, please send your CV electronically. Only short listed candidates will be contacted.

Deadline for applications: 27.05.2018.

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